FAQ - Frequently Asked Questions


Do you ship internationally?

You bet we do!

Besides United Kingdom, we ship to most countries in the European Union.

Do you ship in the USA?

If you live in the USA, you can buy our products on Amazon.com HERE.

At the moment, we don't ship to USA directly from this eshop.

APRIL 2017 UPDATE: Worldwide shipping will be available shortly!

How long does shipping take?

When products are in stock, it takes 1 working day to process your new order. If you place your order before 12:00 during weekdays, we may be able to process it the same day. When the order is successfully processed, you'll receive it

  • within 2-3 business days, if you're based in United Kingdom,
  • within 2-7 working days for the rest of Europe -depending on your country,
  • within 5-9 working days if you're based in Norway or Switzerland,
  • within 5-15 working days for the rest of the world.

Once your order is ready to be dispatched, you will be emailed once along with relevant tracking information -when available.

In case of pre-orders or backorders, we'll let you know via email when your order will ship, once the products are available and processed.

How much does shipping cost?

  • UK Delivery: £4.95
  • EU Delivery: £8.95

There's FREE delivery when the below criteria are met:

  • UK Delivery: Order value above £20
  • EU Delivery: Order value above £50

Can I return products?

In short, Yes.

You can return any unused or defected products within 30 days from the shipping date and you'll be refunded.

For more information on returns, have a look at our returns policy.

Can I sell your products?

We'll be more than happy if you do!

We've got a section on our website for this purpose specifically. All you need to do is fill out a short form with your details. Once you do that, you count days or even hours before you're approved to sell our products. The more information we've got, the shorter it takes us to approve your application.

For more information, check out our retail/wholesale application section of our website.

Why do you say that your products are premium?

All of our products contain ingredients that are only vegan friendly, organic, all natural -where possible, and cruelty free. All of the ingredients have been thoroughly tested for great performance, and amazing scent.

All of the ingredients are premium and we make no discounts on quality.

We don't compromise with a decent product and we make sure that you receive the best we can produce.

We spent more than 9 months sourcing the most premium ingredients, blending different recipes for each product and testing competitor products. We did everything to be absolutely sure that we offer a superior product that you can trust.

Are Seven Potions products handcrafted?

We are proud to declare that our products are NOT handcrafted and they are NOT made in the kitchen of our flats.

We use 3rd party companies to produce all of our products based on Seven Potions' recipes. These companies have all necessary ISO certifications that ensure safety and quality control of our products. This way we make sure that you, the consumer, are not going to have any -beyond pleasant, surprises.

Bear in mind that handmade cosmetics sound attractive as you support small businesses. But attractive doesn't always mean safe. We produce our products under strict quality and safety management. You need to keep in mind that if a supplier doesn't have the necessary equipment and experience working with essential oils, and cosmetics in general, there are high chances that they get the recipe wrong which could cause all kinds of dermatological issues.

Is it you on the homepage?

Yep, that's me. Beard models cost a lot of money and someone had to pose :)

Do you have any grooming tips for me?

That's why we're here!

You can either visit our dedicated blog or the men's grooming blog that we trust -The Manliness Kit, and you'll find everything you need to know about beard grooming, wet shaving and hair styling.

Want to spend more time exploring our shop? Head back to the homepage or simply take a look at our beard care products.